FAQs
What are the care instructions for my new sweatshirt?
We recommend washing your item with cold water and separate from other clothing for the first 2-3 washes. Pigment dye is a unique process rather than normal garment dye (which results in the faded look). The dye is not chemically bonded to the yarn which allows for some fall off of color.
How does sizing run?
All sizing is unisex unless otherwise stated in the product description. For reference, we provide an approximate size guide on each product page.
What is the return policy?
We have a 30-day return policy for all eligible returns (unworn/unwashed).
Please contact us at info@capecrew.co to begin the return process. Items sent back without first requesting a return will not be accepted.
Refunds
We will notify you once we’ve received and inspected your items. If approved, you will be automatically refunded on your original payment method.
When will I receive my package?
Please allow one to two business days for your order to be processed. Once your order has shipped, you will receive an email with the tracking information. We ship via USPS and packages generally arrive within 2 - 4 business days.